Update
Spent about four hours on the phone with my Dell rep last night, and we've got another evening scheduled for tonight when I get off work. Cross your fingers this is the last cross-Atlantic hot date with a phone support employee named Vivek.
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- University - Round 8 - Part 3: Urele Cham House
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2 comments:
at least think of it this way... since the tech support guys are in India at least you don't have to worry about them being in bed by a certain time :-P Good luck friend!
Yeah, all I have to worry about is ME being in bed by a certain time! He hadn't called by 9 p.m. last night, so I gave up and went to sleep. I give him until 6:30 tonight, and then I'm calling and cheating on him with another rep!
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